Terms & Condition

1. Acceptance Use of this website or placing an order signifies your acceptance of these Terms & Conditions under Australian law.

2. Products & listings

· We aim for accurate info but can change products, prices, specs, colours, or availability without notice.

· All online orders are subject to our acceptance; we reserve the right to refuse or cancel orders at our discretion.

3. Pricing & payment

· Prices shown include GST.

· Payment via approved credit cards or payment gateways.

· Orders are accepted once payment is successfully processed. If payment fails, we may cancel your order.

4. Shipping & delivery

· We process orders within 5 business days. Delivery times are estimates; delays may occur.

· Shipping costs are added at checkout. If an item is lost or damaged, please contact us within [x] days; we’ll arrange a replacement or refund.

5. Returns, exchanges & refunds

· We comply with the Australian Consumer Law (ACL). You may be entitled to a refund, replacement or repair if a product is faulty, not fit for purpose, or misdescribed.

· For change-of-mind returns within 14 days: we may offer an exchange or refund, less original shipping and restocking fee where applicable.

6. Warranty

· All products come with the manufacturer’s warranty. For more details, please contact us or refer to warranty documentation.

· To make a claim, retain proof of purchase and contact us within the warranty period.

7. Intellectual Property All content—images, text, logos—are owned by Evans Pool Care or our licensors. You must not reproduce or use any site content without written permission.

8. User obligations & prohibited conduct

· You agree to provide accurate information and comply with ACL.

· Do not misuse our site, upload harmful content, or engage in illegal activity. Breaches may result in account suspension or legal action.

9. Limitation of liability

· To the extent permitted by law, Evans Pool Care is not liable for any indirect, incidental or consequential loss arising from use of this site or goods, except as required under ACL.

10. Privacy Your use of personal data is governed by our Privacy Policy, which you should read alongside these Terms.

11. Amendments We may update these Terms from time to time. Any material changes will be posted and notified. Continued use after changes indicates acceptance.

12. Governing Law & jurisdiction These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the appropriate state or federal court.

13. Contact

Evans Pool Care Pty Ltd
106-110 Velvet St, Pine Mountain, QLD, 4306
Email: info@evanspoolcare.com.au
Phone: (07)3201 4243